Privacy Policy

HEIM GLOBAL ("we") handles the personal information you share with us when you enquire about our healthcare marketing and consulting services as described below.

Who we are

HEIM GLOBAL · Founder: Suji Oh · Business Registration 405-04-54000 (Republic of Korea) · Incheon, Republic of Korea · Contact: [email protected]

What we collect

  • Information you enter in our inquiry form: clinic name, specialty, your name and role, phone number, email address, preferred contact time, areas of interest, and your message
  • Advertising and visit information: referring site, ad-click identifiers (utm parameters, gclid), and pages viewed
  • Cookies and similar identifiers set by Google Analytics 4, with IP anonymisation enabled

Why we use it

  • To answer your inquiry and run your free audit or consultation
  • To contact you about our services and any agreement
  • To measure and improve our ads and website, in aggregate form that does not identify you

We will tell you before using your information for any other purpose.

How long we keep it

Inquiry information is deleted promptly once your inquiry has been handled. If we enter into an agreement, we keep it only for the term of the agreement and any period required by law.

Service providers and overseas transfer

We are based in the Republic of Korea. Your information is handled in Korea and in the countries where these providers operate their servers:

  • Google LLC (United States) — Google Analytics; Google Workspace / Apps Script (receiving and recording inquiries)
  • Supabase Inc. (cloud) — managing consultation records
  • Cloudflare, Inc. (United States) — delivering this website

We do not sell your information or share it with other third parties unless required by law.

Cookies and analytics

This site uses Google Analytics 4. You can disable cookies in your browser or install Google's opt-out browser add-on.

Your rights

You can ask to access, correct, or delete your information, or ask us to stop using it, by emailing [email protected]. We will respond promptly once we have confirmed your identity.

Applicable principles

This policy is written with the Australian Privacy Principles (Privacy Act 1988) in mind and applies to visitors from every country.

Changes

We may update this policy and will post changes on this page. Effective date: 2026-10-05